Managing Your Account

A clear, colorful guide to account setup, security, deposits, withdrawals, and best practices on Coinsquare.

Overview

Welcome! Managing your Coinsquare account should feel empowering, not confusing. This guide walks you through the essential actions — from signing up and completing verification to securing your account, moving funds, and managing settings. Whether you're new to crypto or an experienced trader, these best practices help you keep control of your funds and make confident decisions.

1

CreateSign up with a strong password and a unique email. Use a password manager and avoid reusing passwords from other sites. Enable email verification to confirm your address.

2

VerifyComplete identity verification (KYC) to lift limits and access fiat funding. Have a government ID, a selfie, and proof of address ready — this speeds up the process and ensures compliance.

3

ProtectTurn on two-factor authentication (2FA) immediately, preferably using an authenticator app. Avoid SMS 2FA as a sole method when possible. Create a secure account recovery plan and save backup codes offline.

4

FundLink a bank account or use supported payment methods to deposit fiat. For crypto deposits, use the address generated for the specific asset and network — sending the wrong token or network can cause irreversible loss.

5

Trade & WithdrawWhen trading, review fees and order types. Withdraw funds only to addresses you control, double-check addresses and network selections, and consider test transfers for large amounts.

Security best practices

Security is the single most important habit. Use a hardware wallet for long-term holdings, enable account-level protections such as 2FA and withdrawal whitelist, and routinely review account sessions and connected apps. Be suspicious of unsolicited messages asking for credentials or codes — Coinsquare will never ask you to share your password or 2FA codes.

Verification & limits

Verification tiers often determine deposit, withdrawal and trading limits. Proof of identity (ID), proof of address, and source-of-funds information may be requested depending on the jurisdiction and the size of activity. Complete each step carefully and follow the upload guidelines to avoid delays.

Deposits & withdrawals

Depositing fiat: use the supported bank or payment rails listed in your account. Withdrawals may require additional verification and processing time for banking partners. Crypto deposits: always use the correct network. If you see a memo, tag, or destination tag requirement for an asset, include it — missing tags can delay or make recovery difficult.

Fees & timing

Fees vary by asset and payment method. Review the fee schedule before placing orders. Crypto network fees are set by the network and change with congestion. For large transfers, consider timing transactions during periods of lower fees and confirm expected on-chain confirmations.

Privacy & compliance

Coinsquare must comply with local regulations. That means some activity may be monitored for compliance and suspicious activity reporting. Keep clear records of large deposits and withdrawals if you need to demonstrate the source of funds for tax or compliance reasons.

Common account actions

  • Change password: do it from within your account settings, and confirm the change via email.
  • Update phone/email: verify new contact methods to keep 2FA and notifications functional.
  • Enable withdrawal whitelist: limit withdrawals to approved addresses only.
  • Export history: keep local copies of CSV/statement exports for records and taxes.

If you lose access

If you lose access to your 2FA or email, follow the official recovery flow — typically a combination of identity verification and account history checks. Never share recovery information in public forums. If in doubt, contact official support channels listed in your account.